American Bankers Association

I. American Bankers Association Certificates (ABA)
The Performance Training Series (PTS)

The ABA Performance Training Series is banking-specific and bank-tested. The half-day and full-day course packages were developed using input from bank executives, line managers, and human resources personnel.

All the PTS Modules lead towards the obtainment of the PTS Professional Certificates in:

1. Bank Teller
2. Call Center Representative
3. Customer Service Representative
4. Account Specialist
5. Sales Manager
6. Financial Services Specialist
7. Team Leader
8. Supervisor Certificate
9. Branch Manager

When joint programs are conducted, joint training certificates are granted by The Arab Academy for Banking & Financial Sciences (AABFS) and its partner institution The American Bankers Associations (ABA).

Joint professional diplomas are granted by AABFS and ABA when 50% or more of the training hours are covered by joint programs.

Program Duration: Duration is contingent on the requirements of each program. Some programs may require 60 hours; others may require up to 120 hours.

Training Methodology Training will consist of Power Point presentations, industry related materials (Papers, Books...), best practice documents, and role playing.

Language: Training will be conducted in English and/or Arabic

Cost per credit: Varies according to each program